If you want to take payments using Fena, then you're business is required to complete ID verification checks. To do this:
- Head to settings (cog icon in the top right) > Verifications
- If you're a sole trader, you'll see yourself listed here. If you're a registered company, you'll see a list of all the directed from companies house. If any data isn't displayed, then just hit "refresh data" in the top right
- If you are a sole trader, or you're a director in your company, then you can complete ID verification yourself. Just hit the "This is me. Continue to verification" button and move through the steps. You'll need to upload / take a photo of your ID, and will need access to a camera to take a live selfie (if you started on desktop, you can scan the QR code to complete this on mobile)
- If you're working for a registered company but not a director, you'll need to invite a director to complete the ID verification
- Hit the "edit" button against the director
- Add their email address and press save
- Hit "Send verification request"
- Hit "Continue" if all details are correct
- Hit the "edit" button against the director
- Your director will receive and email with a link to complete ID verification, they just need to follow the on screen steps
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